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Focused on Packaging Equipment, Serving Global Customers

Service Response Commitment

Speed Packaging Equipment offers 7×24 support and responds to customer inquiries within 2 hours to resolve issues promptly.

Dedicated Account Support Commitment

Speed packaging equipment engineers introduce product specifications and address all purchasing questions. You’ll be supported by a dedicated one-on-one specialist throughout the entire process, ensuring fully customized packaging lines and equipment tailored to your needs.

Delivery & Supply Commitment

We partner with designated logistics providers to ensure seamless shipping and same-day dispatch. Speed maintains year-round inventory of standard packaging machines, guaranteeing prompt availability and consistent quality to meet market demand.

After-Sales Support Commitment

Speed Packaging Equipment is supported by a professional after-sales team ready to resolve complex technical issues. All delivered products include complimentary operator training to ensure optimal user efficiency.

After-Sales Service Details

1. Technical Training
For projects where Speed is responsible for commissioning, we provide one complimentary on-site training session, covering equipment operation and routine maintenance.
Additionally, Speed organizes biannual user training workshops (spring and autumn) led by our technical experts, focusing on system operation, daily maintenance, and basic troubleshooting.

Training is delivered through two formats: on-site training and centralized classroom training.

On-site training is conducted by the project’s technical lead at the customer’s facility prior to equipment handover. It covers installation procedures, system architecture, and operational/maintenance protocols.

Centralized training provides comprehensive instruction for management personnel, including system design standards, acceptance criteria, and long-term maintenance strategies.

2. Provision of Documentation
We provide, free of charge, complete product documentation—including user manuals, technical specifications, diagrams, and photos. These materials are delivered progressively during installation and finalized upon project acceptance, with copies archived for the client.

3. Service Response Time
We guarantee a response within 2 hours of receiving a service request. Support is provided via on-site visits or remote assistance, ensuring prompt resolution of all issues.

4. Quality Liability Commitment
Should any loss arise due to product quality defects, Speed assumes full responsibility and compensation in accordance with applicable laws and agreements.

5. Scheduled Post-Commissioning Inspections
Regular inspection plans after installation and commissioning are integrated into our standard after-sales service management. We proactively identify and resolve potential issues—ensuring no unresolved problems remain for the customer.

6. Service Charges During and After Warranty Period
During the warranty period, Speed provides free repair and maintenance for all faults and quality issues, excluding those caused by misuse, unauthorized modifications, or force majeure.
After the warranty expires, only reasonable charges for technician travel expenses and replacement parts will apply.

7. Spare Parts Pricing After Warranty
For spare parts required after the warranty period, Speed offers them at factory-direct pricing as a continued commitment to customer support.

Consult SpeedPack’s equipment engineers for a quick recommendation of packaging machinery that matches your requirements.

Speed Packaging Equipment | Provider of End-of-Line Automated Packaging Solutions

Speed Intelligent Technology Jiangsu Co., Ltd. specializes in the research and development of end-of-line automated packaging production lines, including automatic box openers, carton loaders, case sealers, strapping machines, palletizers, stretch wrappers, and more. We help customers enhance packaging efficiency and reduce production costs. Our products are exported to over 60 countries across North America, Europe, Southeast Asia, and beyond. Recognized in the industry as a “premier manufacturer of integrated box opening, sealing, and packaging solutions,” SpeedPack is your ideal partner for intelligent packaging equipment. About Us>>

Best-Selling Products：

Fully Automatic Insertion-Type Strapping Machine Semi-Automatic High-Table Strapping Machine Straight-Line Automatic H-Seal Case Sealer Automatic Case Erector Automatic Nailer for Packaging Low-Table Automatic Strapping Machine Stainless Steel Combined Box Sealing and Strapping Machine

Packaging Case Studies：

BOSCH Product Packaging: Automated Case Erecting and H-Style Case Sealing Customized High-Capacity Case Sealing and Strapping Line for Himin Group Haier Home Appliance Automated Packaging Line Integrated Automated Packaging Line Solution for Synthetic Fiber Yarn Manufacturers Automated End-of-Line Packaging System for Cooking Oil: Automatic Case Erecting, Case Packing, Case Sealing, and Palletizing Luo Lai Home Textiles End-of-Line Automated Packaging System End-of-Line Integrated Packaging System for Medical Protective Equipment – A Leading Medical Supplies Company

Online Q&A：

What are the key differences between semi-automatic and fully automatic case sealers? How do they differ from each other? Safety Regulations for Palletizing Robots During Operation What is bio-based hot melt adhesive? What are the advantages of bio-based hot melt adhesives? What equipment is an automatic stretch wrapper typically used with? Why is my hot melt glue case sealer/erector not dispensing adhesive? Do you have a user guide or tutorial for the automatic case erector control panel? How do I use the touchscreen interface? What types of photoelectric sensors can reliably detect black objects with very low reflectivity?

Product Center

Case Studies

About Us

Service Hotline: Ms. Li +86 177-0172-5961
Mr. Sun +86 181-2123-4592
Sales Email: sales@jsspeed.cn
Support Email: support@jsspeed.cn
Factory Address: No. 11 Yulan Road, Suxitong Science & Technology Industrial Park, Nantong, Jiangsu Province, China

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Service Hotline

+86 17701725961

sales@jsspeed.cn

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